About Us:
We are an established and trusted integrator of contact centre and communication solutions with more than 42 years’ experience. Our offices are located in Barcelona, Dublin, London, Madrid, Milan, Munich, Paris and Utrecht.
As a systems integrator we specialise in combining technology from the leading vendors with the skills of our experts based throughout Europe to provide a complete solution. We are a founding member of the Intelligent Communications Alliance (ICA), which provides the global reach to deliver solutions wherever you do business.
Our goal is to help you maximise the potential of your contact centres and communications, helping you to achieve your organisational objectives.
We understand every business is different. That’s why we take the time to get to the heart of your organisation, to help you make a difference. Using our in-depth industry knowledge and customer-centric approach we provide a combination of professional services, technology, dedicated solutions and managed services to help you choose the right solution for your organisation, guide you through the implementation and provide training, maintenance and support.
We’ve developed a reputation as experts in our field and have a proven track record in consistently delivering unified communication and contact centre solutions that surpass requirements and exceed expectations.
To ensure we maintain this high standard, we are accredited under ISO9001:2008 and employ a careful partner selection process supported with continual investment. We are an Avaya Platinum Partner and one of Avaya’s largest partners in EMEA and have strong relationships with all the major vendors including Genesys, Nice, Verint, Aspect, Voicevault and Nuance.
With more than 550 clients in 41 countries, including responsibility for supporting over 5,000 sites in those territories, we are the partner of choice for contact centre and communication solutions.