“If you think Contact-Optimisation™
 just concerns your contact centre, think again.”
  JIM KENT, CHIEF EXECUTIVE, DATAPOINT.

At Datapoint we help our customers perfect communication – within their enterprise and with their customers. We call this CONTACT-OPTIMISATION™

Our CONTACT-OPTIMISATION™ solutions make it easier for your customers to make sense of your business and enable you to build customer satisfaction, grow relationships, maximise revenues and motivate employees, with the least effort.

Katalyst
When aligned to your business objectives by our unique Katalyst third-generation platform these solutions are enabled to deliver their true technology promise and full business benefits.

Contact-Optimisation
Katalyst
Solutions
Foundation Technologies
Foundation Technologies
Busines Innovation
Business Innovation
Professional Service Capabilities

 

DATAPOINT CONTACT OPTIMISATION™ - CONTROL | OPTIMISE | TRANSFORM

 

 

Katalyst in Focus Katalyst in Action Managed Service Redefined Opinion
Blog. Latest post: Sept. 6 2011
How was it for you? Read more
bottom Frequently Asked Questions
Why did Datapoint create Katalyst?
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How can my executive team benefit from Katalyst?
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bottom Resources
Data sheets:
Contact Collaboration [1.3MB]
Contact Automation [1.3MB]
Contact Intelligence [1.3MB]
Contact Virtualisation [1.3MB]
Brochure:
Katalyst [1.68MB]
White Paper:
Contact-Optimisation [1.32MB]

 

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